
Payment, billing, and the Microsoft Store app help
Payment, billing, and the Microsoft Store app help Select a category below to find detailed help for your payment and billing issue or Microsoft Store. Note The Microsoft Store offers tailored services …
Microsoft Store & billing help
Get Microsoft billing support. Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history.
Check your Microsoft account balance
To see your Microsoft account balance, go to account.microsoft.com/billing/payments and sign in with your Microsoft account. For help with checking your balance from an Xbox console, see Check your …
Subscriptions & billing | Xbox Support
Get more information about managing your Xbox subscriptions, issues with billing, and more.
Turn on recurring billing for your Xbox subscription
Learn how to turn on recurring billing for your Xbox subscription so that your subscription automatically renews.
Xbox subscription cancellations and refunds | Xbox Support
You can cancel an Xbox subscription at any time. Turning off recurring billing will stop future charges for a subscription and grant you its benefits until its expiration date. You may also be eligible to cancel …
In-app purchases with non-Microsoft billing platforms
Microsoft gift cards and store credits also do not apply to in-app purchases using alternative billing platforms. The specific billing platform you use determines who secures your purchase, processes …
Request a refund for digital games | Xbox Support
Click the link below to go to Microsoft Support and select Investigate a charge on any card you own. Follow the instructions to sign in to Manage your payments and use the Investigate feature.
Get help with your Microsoft account | Microsoft Support
Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.
Use mobile operator billing with your Microsoft account
Learn how to use mobile operator billing as a payment option to buy Xbox subscriptions, games, and other content.
Account help | Microsoft Support
Find how to set up Microsoft account, protect it, and use it to manage your services and subscriptions.