Oct 21, 2022 · Before I submit a formal written complaint to British Gas, is anyone else having problems accessing details in their online account?

Sep 27, 2024 · During the financial crisis, I was involuntarily transferred back to British Gas after having switched to a different supplier a year earlier due to unsatisfactory customer service.

Aug 18, 2023 · British Gas recently moved me on to their new system. I sent in meter readings as requested.

Dec 31, 2025 · I have been unable to log into my online energy account for about 3 weeks.

Nov 6, 2023 · British Gas have moved me to their new accounting system. On the latest bill I have a new account number & there is no detail for how to pay by faster …

Jan 11, 2024 · For some reason, I can no longer see my electricity account now when I og into my account with British Gas.They told me it's because the gas and electricity were registered with …

Oct 11, 2024 · Hi, I like to think I can spot a scam as I am overly suspicious about everything but I (almost) fell for this one purporting to be from British Gas.

Apr 13, 2022 · On 18th September 2021 she died and British Gas were informed of this which was acknowledged and, the account put on hold. We then put her house up for sale and completed sale …

Mar 30, 2022 · We were taken over by British Gas from Bristol Energy. That process seems to be working well. However we are unable to register with B Gas.

Nov 15, 2023 · Just received this in an email from British Gas today with no previous contact despite submitting FIT readings and receiving payment in Oct.