Imagine you’re booking a flight. For most people, it’s an easy decision: the cheapest fare or the easiest route will be the one to win out. But for many, it’s a different scenario. They’re willing to ...

Buying this week’s groceries or paying for a full tank of gas with a credit card might contribute more to the profits of the airline industry than buying a one-way ticket. That’s because frequent ...

WASHINGTON - DECEMBER 03: U.S. Senate Majority Whip Sen. Richard Durbin (D-IL) listens during a news conference on Capitol Hill December 3, 2009 in Washington, DC. The Democratic Senate leaders held a ...

The best airline loyalty program is one that's well-rounded and can meet the needs of a wide range of travelers. Alaska Airlines' Mileage Plan fits the bill, with WalletHub naming it the number one ...

The Biden administration is examining the four largest U.S. airline frequent-flyer programs and how they devalue points that consumers have earned and frequently change the number of points or miles ...

As CTO of Engage People Inc. Len Covello helps companies differentiate loyalty programs to deliver a better experience for their customers. With summer travel in full swing, frequent flyer loyalty ...

American is making a host of changes to its AAdvantage frequent flyer program. The carrier limited some services to frequent flyer members. American said it won’t change earnings requirements for ...

Air Serbia has signed a five-year strategic partnership with Loyalty Juggernaut Inc. (LJI) to launch a new-generation frequent flyer program, marking a significant milestone in customer engagement and ...

Changes at the 'Big Three' airlines are bad news for points collectors... but with the right strategy there are still ways you can come out on top and nab a bargain vacation.

If you've never followed an airline loyalty program before, here's the basic idea: the more you fly with an airline and the more you spend via its credit cards, the more perks you typically get.